Global Securities Trading System Problem Reporting Option Added To Customer Services Hotline
CMB Wing Lung Bank (“the Bank”) has enhanced the Global Securities Trading System. Customers can place orders to trade US and Singapore securities through Net Securities Services or place orders to trade US Securities through CMB Wing Lung Bank Mobile App. To provide convenience to customers on reporting errors of the Global Securities Trading System, a Global Securities Trading System Problem Reporting Option has been added to the Bank's Customer Services Hotline. If customers encounter errors of the Global Securities Trading System at the designated time1 on a US or Singapore trade day, please call our Customer Services Hotline at (852) 230 95555.
If customers encounter errors of the Global Securities Trading System out of the designated time1, or if they have any enquiry on Securities Services of the Bank, please call our Customer Services Hotline at (852) 230 95555 (then press “3” and “2” after choosing the language).
Remark:
1. Designated time refers to 5:30 p.m. to 5:30 a.m. on the next day (Hong Kong time) of any US or Singapore trade day (including Hong Kong public holidays, during the period when the Black Rainstorm Warning or Typhoon Warning Signal no.8 or above are hoisted).